Convert service
An interface that needs explaining is a cost you pay forever.
Arctos designs the flows, screens, and design system for products and applications, as a standalone engagement or alongside a build.
- Stage
- Convert
- Capabilities
- 08
- Method
- 5 steps
- Related work
- 03
Diagnostic
What this usually looks like before we start.
Software that is hard to use gets worked around, and every workaround becomes a support request, a training session, or a customer who leaves.
- Screens designed one at a time
- Users needing training for routine tasks
- Inconsistent patterns across an application
- Accessibility handled at the end, if at all
- Designs that cannot be built as drawn
Scope sheet
What we build
Focused capabilities assembled around the way your team already works.

- 01UX research and usability testing
- 02User flows and journey mapping
- 03Information architecture
- 04Wireframing and prototyping
- 05Interface design
- 06Design systems and component libraries
- 07Accessibility review to WCAG
- 08Design-to-development handoff
Method
A practical route from friction to a working system.
- 01Learn the task the person is actually trying to finish
- 02Map the flow before drawing any screen
- 03Prototype the difficult parts first
- 04Design the system, not only the pages
- 05Hand off with the states and rules written down
Outcomes
And what it looks like once it is working.
Design can be bought on its own. Arctos regularly hands finished work to an in-house or third-party development team.
- A clearer path through the product
- Consistent patterns that scale to new screens
- Fewer questions arriving as support
Evidence
Related work
03 files
- 01Calgary WatchA real-time, community-powered incident map that helps Calgary and Edmonton residents understand what is happening around them.Live civic platform
- 02Starlings Support MapAn anonymous, map-based support platform helping young people affected by a family member's substance use discover shared experiences and community resources.Launched
- 03LeaseFlowA rental conversion platform that turns listing traffic into organized lease-package requests for independent landlords and property managers.Product concept and working demo
Notes and answers
Questions worth asking
Q01Is this different from your web design service?
Yes. Web design and development covers the marketing website. This covers the product or application people log into and use to do work.
Q02Can you work with our existing developers?
Yes. Handoff includes the component library, interaction states, and accessibility notes your team needs to build from.
Q03Do you test designs with real users?
Where the engagement allows it, yes. Even a small round of usability sessions changes what gets built.
Start a project
Build the right system, not more busywork.
Tell us what is getting in the way. We will help determine whether ui and ux design is the right place to start.
Reply within two business days — read by the people who’d do the work, not a queue.
